Welcome
We're glad you're here
A few things to help you settle in.
First steps
How everything works.
Your room key works in the elevator, the pool gate, and the gym. The card sleeve has the Wi-Fi password.
All charges go to your room — settle on departure or split between cards at check-out.
First-day checklist
A few quick wins before dinner.
Tonight
- Test your Wi-Fi
- Find your daily allowance
- Reserve a dinner table
- Book a spa treatment
Cross them off as you go.
Getting around
Walking distances from the lobby.
“Most of the property is within 5 minutes on foot.”
Pool deck
Past the lobby, on your right.
Beachside Grill
Down the garden path.
Spa pavilion
Past the tennis courts.
Need a lift?
- Buggy service. Front desk dispatches on request, 7am–11pm.
- Bike hire. Complimentary; helmets at the concierge desk.
Stay connected
How to reach the team and the resort newsletter.
Useful apps:
Reply within 2 minutes.
1.2 MB · works offline.
Day-to-day channels
Subscribe:
Email newsletter
Resort website
Need anything?
Tap to call. Front desk is staffed 24/7.
Process
Booking a spa treatment
Three steps from arrival to massage table.
Open availability via the booking portal in your confirmation email.
5 questions, sent the morning of.
Tea + change, then treatment starts on the hour.
Bring
- Robe (provided)
- Bathers
- Sunglasses
Cancellations free up to 4 hours before; 50% within 4 hours.